Customer Service



Credit card transactions are handled through PayPal™ but you don't need a PayPal account to make an order - any credit or debit card will do. You will be redirected to the secure PayPal website when you place an order. And then receive an email confirmation when we have received your payment.

Refunds & Exchanges

A Christmas gift... more time to make up your mind.

To help you with your Christmas shopping, products bought from 1st November can be returned up to 14th January. This gives gift recipients plenty of time to return unwanted presents, so you can shop early without worrying. Any purchases made after the 24th December will be eligible for the normal 14 day returns period.

Christmas Shipping and Delivery


Make sure you order on time to avoid disappointment this Xmas.

UK customers please order by Monday 21st December before 4pm to ensure you receive those important prezzies.


International order dates vary so please check the table below:

Friday 4 December Africa, Middle East
Monday 7 December Asia, Cyprus, Far East, Japan, Eastern Europe (ex. Poland, Czech Republic and Slovakia
Tuesday 8 December Caribbean, Central & South America
Thursday 10 December Greece, Australia, New Zealand
Monday 14 December Czech Republic, Germany, Italy, Poland
Tuesday 15 December Canada, Finland, Sweden, USA
Wednesday 16 December Austria, Iceland, Ireland, Portugal, Spain
Thursday 17 December France
Friday 18 December Belgium, Denmark, Luxembourg, Netherlands, Norway, Slovakia, Switzerland


Shipping and Delivery

Please note that delivery time for standard orders is currently 3-4 working days. However, sometimes during sale periods or other busy periods, deliveries may take longer. If you have not received your delivery within five working days, please contact our Customer Services department. Deliveries to the Northern Ireland and the Highlands and Islands will take longer to arrive.

Shipping is currently £3 per order for UK Customers which are sent out Royal mail 1st class. We do not make a profit on postage costs and only charge you what it costs us to pick, pack and post your order. 

We ship to all of Europe, the USA and Internationally. If you can’t find your location from our drop down menu and want to make an order please email us and we will see if we can fulfill your order.

Country Price Delivery Time
Andora £6.00 5-7 days
Austris £6.00 5-7 days
Australia £10.00 5-7 days
Belguim £6.00 2-3 days
Bulgaria £6.00 2-3 days
Canada £10.00 5-7 days
Croatia £6.00 2-3 days
Czech Republic £6.00 2-3 days
Denmark £6.00 2-3 days
Finland £6.00 2-3 days
France £6.00 2-3 days
Germany £6.00 2-3 days
Gibraltar £7.00 5-7 days
Greece £6.00 2-3 days
Greenland £6.00 5-7 days
Hungary £6.00 2-3 days
Iceland £6.00 5-7 days
Ireland £4.00 2-3 days
Italy £6.00 2-3 days
Luxembourg £6.00 2-3 days
Mexico £10.00 5-7 days
Monaco £6.00 5-7 days
Newzeland £10.00 5-7 days
Netherlands £6.00 2-3 days
Norway £6.00 2-3 days
Poland £6.00 2-3 days
Portugal £6.00 2-3 days
Romania £6.00 2-3 days
Slovakia £6.00 2-3 days
Spain £6.00 2-3 days
Sweden £6.00 2-3 days
Switzerland £6.00 2-3 days
Ukraine £6.00 2-3 days
United Kingdom £3.00 2 days
USA £10.00 5-7 days
Rest of the World £12.00 5-10 days


Intellectual Property Rights

Intellectual Property Rights - The designs and content rights of this website are owned by Brat and Suzie. They are protected by copyright and intellectual property rights. You may not copy, reproduce, modify, distribute, display, post or transmit any part of this site without explicit consent. All trademarks, product designs and company names or logos featured on this website are the property of their owners.

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