Credit card transactions are handled through PayPal™ but you don't need a PayPal account to make an order - any credit or debit card will do. You will be redirected to the secure PayPal website when you place an order. And then receive an email confirmation when we have received your payment.
Refunds & Exchanges
A Christmas gift... more time to make up your mind.
To help you with your Christmas shopping, products bought from 1st November can be returned up to 14th January. This gives gift recipients plenty of time to return unwanted presents, so you can shop early without worrying. Any purchases made after the 24th December will be eligible for the normal 14 day returns period.
Christmas Shipping and Delivery
Make sure you order on time to avoid disappointment this Xmas.
UK customers please order by Monday 21st December before 4pm to ensure you receive those important prezzies.
International order dates vary so please check the table below:
|Friday 4 December||Africa, Middle East|
|Monday 7 December||Asia, Cyprus, Far East, Japan, Eastern Europe (ex. Poland, Czech Republic and Slovakia|
|Tuesday 8 December||Caribbean, Central & South America|
|Thursday 10 December||Greece, Australia, New Zealand|
|Monday 14 December||Czech Republic, Germany, Italy, Poland|
|Tuesday 15 December||Canada, Finland, Sweden, USA|
|Wednesday 16 December||Austria, Iceland, Ireland, Portugal, Spain|
|Thursday 17 December||France|
|Friday 18 December||Belgium, Denmark, Luxembourg, Netherlands, Norway, Slovakia, Switzerland|
Shipping and Delivery
Please note that delivery time for standard orders is currently 3-4 working days. However, sometimes during sale periods or other busy periods, deliveries may take longer. If you have not received your delivery within five working days, please contact our Customer Services department. Deliveries to the Northern Ireland and the Highlands and Islands will take longer to arrive.
Shipping is currently £3 per order for UK Customers which are sent out Royal mail 1st class. We do not make a profit on postage costs and only charge you what it costs us to pick, pack and post your order.
We ship to all of Europe, the USA and Internationally. If you can’t find your location from our drop down menu and want to make an order please email us and we will see if we can fulfill your order.
|Czech Republic||£6.00||2-3 days|
|United Kingdom||£3.00||2 days|
|Rest of the World||£12.00||5-10 days|
Intellectual Property Rights
Intellectual Property Rights - The designs and content rights of this website are owned by Brat and Suzie. They are protected by copyright and intellectual property rights. You may not copy, reproduce, modify, distribute, display, post or transmit any part of this site without explicit consent. All trademarks, product designs and company names or logos featured on this website are the property of their owners.